Shipping & Delivery Policy

Shipping & Delivery Policy

Welcome to Omkar Agro

At Omkar Agro, we are committed to delivering fresh, high-quality products safely and efficiently across India. Please read our Shipping & Delivery Policy carefully before placing your order.

1. Order Processing

• Orders are usually processed within 1–3 business days after payment confirmation.

• Orders placed on Sundays or public holidays will be processed on the next working day.

• During festivals, sales, or high-demand periods, dispatch timelines may be slightly extended.

2. Shipping Coverage

We currently deliver across most locations within India through trusted courier and logistics partners.

Delivery availability may vary depending on:

• Pin code serviceability

• Courier partner coverage

• Regional restrictions

3. Estimated Delivery Time

Approximate delivery timelines:

Delivery timelines are estimates and may vary due to courier operations or unforeseen circumstances.

4. Shipping Charges

• Shipping charges, if applicable, will be displayed during checkout.

• Free shipping offers may be available on selected products or minimum order values.

• Additional charges may apply for remote or special delivery locations.

5. Order Tracking

Once your order is shipped:

• Tracking details may be shared via Email, SMS, or WhatsApp

• Customers can track shipment status through the courier partner website

6. Delivery Delays

While we aim for timely delivery, delays may occur due to:

• Weather conditions

• Transport disruptions

• Festivals or public holidays

• Natural calamities

• Courier operational delays

Omkar Agro shall not be held liable for delays beyond our reasonable control.

7. Incorrect Address & Failed Delivery

Customers are responsible for providing accurate:

• Name

• Address

• Contact number

• Pin code

If delivery fails due to incorrect or incomplete address details:

• Re-shipping charges may apply

• Refunds may be reduced after deducting shipping and handling charges

8. Damaged or Tampered Packages

If the package appears damaged or tampered:

• Do not accept the package if visibly damaged

• Record an unboxing video

• Contact us immediately with photos/videos

Claims raised without supporting proof may not be eligible for replacement or refund.

9. Partial Shipments

In certain cases:

• Orders may be shipped separately depending on stock availability

• Customers will be informed if multiple shipments are required

10. International Shipping

Currently, Omkar Agro may or may not offer international shipping. For export or bulk inquiries, customers may contact us directly through our website.

11. Contact Information

For shipping-related queries, contact:

Omkar Agro
Bhadrapada Niwara CHS, Plot No. 5-1,
NNP, Goregaon East,
Mumbai – 400097, Maharashtra, India

Website: Omkar Agro Official Website

12. Important Note

Delivery timelines mentioned are approximate and may vary depending on courier serviceability and operational conditions. By placing an order on our website, customers agree to this Shipping & Delivery Policy.